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Why are my athletes not appearing when I search for them.
Posted by Suimai Hare on 12 July 2016 01:14 PM

A common query is, I have registered my athletes but when I search for them I cannot find them.

Q. Are you searching in the correct place?

A. When searching for athletes registered to you club you need to go to the 'club list' tab on the homepage of the club administration portal. This is where you find all athletes that are or have been registered to your club.

To search for athletes who have previously been registered to another club, so a duplicate record is not created, you need to search via Add or Transfer an Athlete button.

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