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Knowledgebase : Clubs
The Club Administration Portal [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/0/how-to-access-club-admin-home] provides the following features which can be accessed using the tabs above: * GETTING STARTED - latest news, updates and any...
Please ensure that your club is using the attached Athlete Coding Guide for 2017 for coding Athlete's Gymsports and their levels. If you need more information on what these codes mean, please look at Gymnastics Australia's Gymsports Page [http://gymnast...
PROCESS OVERVIEW: * CLUB ADMINS PLEASE CHECK IF ALL TECH MEMBERS AND CLUB PERSONNEL HAVE BEEN SET UP WITH AN ACTIVE RELATIONSHIP WITH YOUR CLUB VIA CLUB ADMIN HOME> REPORTS * PLEASE CONTACT YOUR STATE ASSOCIATION [http://gymnastics.org.au/GA/About_...
CLUB ADMIN PORTAL ENHANCEMENTS APRIL 2017 As part of the on-going program of work to improve Gymnastics Australia's database and online services, the Club Admin Portal has undergone some minor enhancements based on feedback received from Clubs and State...
Club Administrators are people who can be nominated by their club to access the Club Admin Portal in GOL (Gymnastics Online). These users are sometimes referred to as Power Users or Org Admins. Please click on one of the topics below to help you get sta...
STEP INSTRUCTIONS LINK TO DETAILED INSTRUCTIONS NOTES 1 Click on 'enable editing' so you can edit the excel file. More information on step 1 [https://support.office.com/en-us/article/What-is-Protected-View-d6f09ac7-e6b9-4495-8e43-2bb...
To see the user guide please click the link above, then click on the PDF attachment GOL - Club Administration Portal user guide. To see the latest Change Release Notes (11/02/16) - please click here [http://support.gymnastics.org.au/News/NewsItem/View/9...
What GOL Club Admin Enhancements have been released in January 2017? GOL Club Admin Portal Enhancements implemented in January 2017 included the new features: * A new Club Statistics page * A Missing Data page * Streamlined Athlete Creation proces...
To use the Export function in the Club Importer Tool to export Club Athletes, please: * Select the group of athletes you wish to export: * Current Athletes (all athletes at your club who are registered for the current year) * Last Year Athletes (...
Please look at the attached quick reference guide on how to access Club Admin Home (also known as the Club Admin Portal) if you are a Club Administrator. Club Administrators are also known as Power Users or Org Admins. Need more help? Please lodge a s...
To check if someone is set up as a Club Administrator for your club: * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/0/how-to-access-club-admin-home] * Go to the Reports tab * Open the Club Personnel report ...
To find Club 10 resources such as club templates and policies, please go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] and click on the Resources tab...
To find athletes in your club, please go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] and use one of the following methods: * Click on the report...
Please refer to the attached quick reference guide to find out how to find your club's ID number. Need more help? Please lodge a support request [http://support.gymnastics.org.au/Tickets/Submit]. Back to the Getting Started as a Club Administrator inf...
To fix Club data issues such as missing or invalid fields, please go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] and: * Click on the BAD DATA ta...
Club Administrators are people who can be nominated by their club to access the Club Admin Portal in GOL (Gymnastics Online). These users are sometimes referred to as Power Users or Org Admins. To be set up as a Club Administrator, please contact your l...
Please click on this link to lodge a support request [http://support.gymnastics.org.au/Tickets/Submit]. For more information, please read the attached quick reference guide.
Duplicate records usually occur if Clubs : * have not checked if the athlete is already in their club [http://support.gymnastics.org.au/Knowledgebase/Article/View/69/0/how-to-find-your-athletes] or requested a transfer [http://support.gymnastics.org.a...
To manage incoming and outgoing athlete transfers, please: * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Click on the Transfer Lists tab...
* To find Technical Members and Club Personnel currently associated with your Club, please: * go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] ...
To register a new athlete individually, please: * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Check if the athlete is already in your cl...
Please refer to the flow chart below which shows the current processes to register or renew athletes. This process map can also be downloaded by opening the attachment at the bottom of the page. Here are links to topics related to the above process: ...
The Club Importer tool allows Clubs to register and renew athletes for their Club in bulk. Please refer to this page [http://support.gymnastics.org.au/Knowledgebase/Article/View/59/0/importing-athletes-in-bulk-with-the-club-importer-tool] for more informa...
For more detailed information about the Bulk Renew and screenshots, please refer to the attached presentation at the bottom of this page. To use the Bulk Renew to renew existing athletes in bulk for the current year: * Go to Club Admin Home [http://s...
To renew a new athlete individually, please: * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Find the athlete [http://support.gymnastics.o...
Please complete this multi-club athlete request form [http://gymnastics.org.au/images/national/club_development/Athlete_Multi_Club_Request_form_initial.pdf] (PDF/163KB) and submit to membership@gymnastics.org.au Multi-club athletes are set up as ATH2 re...
To request an athlete transfer, please: * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Check if the athlete is already in your club [http...
To request Club Administrator changes: * Check your Club Administrators in your club [http://support.gymnastics.org.au/Knowledgebase/Article/View/64/0/how-to-check-if-someone-is-set-up-as-a-club-administrator-for-your-club]. * Contact your local sta...
Please read the attached quick reference guide on how you can update athlete details in your club as a Club Administrator. Need more help? Please lodge a support request [http://support.gymnastics.org.au/Tickets/Submit]. Back to the Getting Started as...
To update Gymsport and Levels for an athlete (Athlete Codes): * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Use one of these methods to ...
Club details can be checked via Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] in the Club Details tab. To update your Club details, please contact you...
Please refer to the attached quick reference guide on how to update your password. Need more help? Please lodge a support request [http://support.gymnastics.org.au/Tickets/Submit].
Please refer the attached quick reference guide on how you can update your personal details. Need more help? Please lodge a support request [http://support.gymnastics.org.au/Tickets/Submit].
To view club reports, please go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] and use one of the following methods: * Click on the REPORTS tab - t...
Getting an error when importing data? Take a look below for some answers to our most common queries. The majority of error messages encountered during the bulk import process are as a result of missing mandatory data fields or incorrectly formatted data...
iClass Pro report and export tips. For clubs who use iClass pro here are some tips and hints to extract your data to make it easier for you to create your import file using the club import tool.
Quick Links: Instructions | Error Messages & How to Resolve CLUB IMPORTER INSTRUCTIONS STEP INSTRUCTIONS NOTES Step 1 Log into Club Admin Home Need help? Refer to this quick reference guide [http://support.gymnastics.org.au/Knowledg...
Before you can create an upload file, you need to fix all the yellow cells highlighted in the template. Please refer to the below table on how to fix these yellow cells: COLUMN FIELD NOTES WHY IS THE FIELD YELLOW? (CAN BE ONE OR MORE OF THES...
STEP INSTRUCTIONS NOTES Step 1 Do not import a club data file if you have existing data in the table Existing data will disappear in the tables when exporting a data file. As a workaround please either: * create and save an import f...
STEP INSTRUCTIONS NOTES Step 1 Only add individual athletes after importing a Club Data File. Existing data will disappear in the tables when exporting a data file. As a workaround please either: * create and save an import file bef...
STEP INSTRUCTIONS NOTES Step 1 Check that no rows are highlighted yellow All yellow cells need to be fixed before creating an import file. For more information on how to fix these cells, please visit this page [http://support.gymnastics...
To delete a row: * Please put your cursor somewhere in the row which you wish to delete. * Select the Delete Row button. * The row will be deleted. To delete all rows: * Please put your cursor somewhere in the table. * Select the Delete All...
Please note the following points on updating gymsport and level for your athletes in the new importer tool template: * If an athlete has never been in the database, you will need to enter a gymsport and level. * If you do not select a gymsport and le...
HOW TO GET STARTED WITH ONLINE CLUB AFFILIATION RENEWALS * Go to Club Admin Home [http://support.gymnastics.org.au/Knowledgebase/Article/View/44/2/how-to-access-club-admin-home-also-known-as-the-club-admin-portal] * Click on the Administration tab ...
IMPORTANT NOTES: * All files export as the same file name, so you must either close or save the file as a different file name,before exporting another file as excel will not open two files of the same name at the same time. * If an Athlete has multi...
Graphs on the Club Admin Home> Statistics tab show important Athlete statistics for your Club. Missing or incorrect data may be the cause of any inconsistent statistics. Please use the 'Bad Data' tab [http://support.gymnastics.org.au/Knowledgebase/Article...
Policies can be found here [http://gymnastics.org.au/GA/About_Us/By-laws__Policies___Technical_Regulations/Ga/About/By-laws__Policies___Technical_Regulations.aspx] Need more help? Please lodge a support request [http://support.gymnastics.org.au/Tickets/...
Working with Children Check (WWCC) or equivalent notifications will be switched on from 12 September 2017. Please read the attached information for a process for Technical Members, Club Personnel and Clubs. We have extended the bulk upload to all Club...
DAY TIME MEETING DETAILS Wednesday 9 August 2017 11am - 12 noon AEST Please join my meeting from your computer, tablet or smartphone. https://global.gotomeeting.com/join/121173685 [https://global.gotomeeting.com/join/121173685] You ca...