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Dec
15
Resolved: iMIS Desktop - Reports Issue
Posted by Saquib Khan on 15 December 2016 12:45 PM

Hi everyone,

*Please cascade to all IMIS users*

I am advising that the issue with reports in the iMIS Desktop has been resolved and the system is now operating as expected.

We sincerely apologise for any inconvenience.


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Dec
15
iMIS Desktop - Reports Issue
Posted by Saquib Khan on 15 December 2016 12:30 PM

Hi everyone,

*Please cascade to all IMIS users*

I am advising that we now have an issue with reports in the iMIS Desktop currently which we are working with ASI to resolve.

We sincerely apologise for any inconvenience.


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Dec
15
iMIS System has been Restored (Outage has been resolved)
Posted by Saquib Khan on 15 December 2016 12:07 PM

Hi everyone,

 

*Please cascade to all IMIS users*

I am advising that the iMIS system outage has been resolved and the iMIS system is back online as usual.

We sincerely apologise for any inconvenience.


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Dec
15
Update on Unplanned iMIS Outage today
Posted by Saquib Khan on 15 December 2016 08:55 AM

Hi everyone,

*Please cascade to all IMIS users*

Please be aware that all users are currently unable to log in to iMIS

This iMIS outage is affecting:

  • Remote Desktop
  • Advanced Account Console
  • Test Remote Desktop

We are currently liaising with ASI to understand the problem and restore the system.

We will keep you informed as necessary

We sincerely apologise for any inconvenience.


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Dec
14
Unplanned iMIS Outage today 4pm (Melbourne time)
Posted by Saquib Khan on 14 December 2016 03:25 PM

We will be having an unplanned iMIS outage today at 4pm (Melbourne time). This is to resolve issue due to a number of users not being able log into iMIS Desktop currently.

This outage may take up to an hour.

This iMIS outage will affect:

  • Remote Desktop
  • Advanced Account Console
  • Test Remote Desktop

Please note that users will receive a warning message who are logged in when ASI are about to reset the system at  4pm Melbourne time today.

Users please do not try to log onto the above iMIS environment today so that this procedure can be completed.

We will send communications to advise when the outage is over and the system has been restored.

We apologise for any inconvenience.


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Dec
13

 *We would appreciate your help with cascading this information to affected stakeholders.*

 We are advising that the iMIS outage for the end of year back has now finished and the following iMIS systems are back online:

  • Gymnastics Online (GOL)
  • Staff Site
  • Remote Desktop
  • Advanced Account Console
  • Test Gymnastics Online
  • Test Staff Site
  • Test Remote Desktop

 Please contact Marney Shepherd if you have any queries.


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