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Unable to reset your GOL password or username?

If you did not receive an email to confirm your username or reset your password, please check your email account's spam or junk filter, and add the to your safe senders list.

Hotmail users are current not receiving username or password reset emails due to spam filtering.  Here is some information on how to fix this issue:

If you are still unable to reset your password or username, please submit a support ticket so we can help you.

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  1. Marney Shepherd

  2. Posted
  3. Updated